Schedule Your Visit

The Durham County Detention Facility offers internet, in-person and video visitation at no cost to detainees or visitors. Click HERE to view the brochure for online visitation and follow these quick and easy steps before your visit.

1) Register Online – Before you can schedule your visit online, you must first register to create an account. You can register online or at the kiosk located in the lobby of the detention facility.

2) Access the internet – To register online, visit https://durhamcountync.gtlvisitme.com

3) Complete the online form– Fill out the required information including a valid email address. If you do not have a valid email address, you can obtain an email address at no cost by registering with any of the following email providers: Google, Yahoo, AOL, and Outlook.

4) Save your visitor ID and password – It’s important to keep your visitor ID and password secure and accessible when you need it. Online scheduling won’t work without the visitor ID and password.

5) Download the App - If you are using remote/internet visitation you will need to download the app on your desktop or mobile device.  While the app is available on both Android and Apple products it is recommended you use it on an Android device.   

In Person Visitation 

Due to health and safety concerns ALL in person visitation has been suspended until further notice.

• All visits must can be scheduled at least two days in advance but no more than six days in    advance.
• All visitors must sign in 15 minutes before their scheduled visit.

• All visitors 18 years of age and older must have a valid identification. Identification can be in the form of:
  • U.S. Government, State, and Local Government issued ID cards
  • U.S. Passports
  • International Passports
  • Student IDs

•  Visiting sessions shall last at least 20 minutes for a regular visit.

• A person under the age of 18 may visit an inmate only if accompanied by a parent or guardian who is 18 years of age or older and is responsible for the juvenile.

• Persons not listed on the inmate's visitation list shall not be allowed to visit.

• An inmate shall be allowed up to three (3) visitors per visitation period and one (1) visitation period a day.

Cancellation Policy

All visits must be canceled at least one day in advance or it will count as one of your visits.  

Video Visitation

The Durham County Detention Facility also offers video visitation, another option for friends and family to connect with their loved ones who are in custody. Video visitation does not replace in-person visitation and it is free. Visitors interested in using video visitation can register and schedule their visit the same way they schedule in-person visits. Click HERE to view the results of our survey of video visitation participants.

Video Visitation Schedule

Monday – Thursday      9 a.m. – 12 p.m. and 1:30 p.m. – 5 p.m.

Friday – Sunday             Video Visitation Unavailable

In-Person & Remote Visitation Schedule

 NOTE: This schedule is subject to change without notice